UKONS 24-Hour Triage Toolkit (v3)

Also known as the UKONS Oncology Haematology 24-Hour Triage Rapid Assessment and Access Toolkit. This resource provides a structured, symptom-based risk assessment process for staff handling urgent telephone advice for people receiving systemic anti-cancer treatment, radiotherapy, or those with disease-related immunosuppression.

The toolkit uses a Red–Amber–Green (RAG) scoring system to support consistent triage, help identify patients who need urgent review, and guide safe self-care advice. Version 3, launched in January 2025, includes updated clinical guidance, a training and competency framework, and tools for documentation and audit.

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Free to access via the UK Acute Oncology Society website, it is designed to standardise practice and improve patient safety across acute oncology and haematology services.

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